This course is a part of the Director of Operations training series program of courses and covers topics such as written policies and procedures, policy training, documentation, and reviews and audits.

Completing this course satisfies one of the requirements for the director of operations (DOO) of provider agencies to complete. See OAC 5123-2-08 (H)(2)/(I)(6) and Appendix A for more information.

This course is about 25 minutes long.