This course is a part of the Director of Operations training series program of courses and covers topics such as creating a culture of health and welfare, understanding unusual incidents (UIs) and major unusual incidents (MUIs), and types of UIs and MUIs.
Completing this course satisfies one of the requirements for the director of operations (DOO) of provider agencies to complete. See OAC 5123-2-08 (H)(2)/(I)(6) and Appendix A for more information.