This course is a part of the Director of Operations training series program of courses and covers topics such as the team process, service provision, and ending services.

Completing this course satisfies one of the requirements for the director of operations (DOO) of provider agencies to complete within the full scope of the orientation training prior to becoming certified as an agency provider. See OAC 5123-2-08 (H)(2)/(I)(6) and Appendix A for more information.