This course includes definitions of Unusual Incidents (UIs) and Major Unusual Incidents (MUIs), reporting UIs and MUIs, and a review of the types of UIs and MUIs.

Note: This training is part of the Initial and Annual Training courses for independent providers, direct support professionals of waiver services, direct support professionals at an licensed residential facility (which includes ICFs), and directors of operations. If you have completed those courses, you may have already taken this training.